Thank you so much for your interest in my work!

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Below are details on purchasing, shipping, return policies and general terms.

If you have any unanswered questions, please contact me. You can reach me at Juliecrostonart@gmail.com or fill out the form on the contact page.

Ultimately I want you to be happy with your purchase of an original piece of artwork and enjoy it for many years to come!

 

Ordering and payments

Please contact me if you are interested in purchasing any artwork and I can send you further photographs if required. Please note whether or not the painting is listed as “framed” or “unframed”. The description of each painting will have this information along with the substrate it’s painted on such as “canvas”, “paper” or “board” and the dimensions.

 

Payment for purchases is accepted through PayPal, which takes debit cards and most major credit cards. You do not need to have a PayPal account to make a purchase.

Paypal allows the safe processing of card payments and completion of financial transactions as securely as possible. For further information regarding Paypal’s secure systems please visit their website. Julie Croston will not liable for any unauthorised access to information supplied by you.

 

Shipping

Shipping is calculated on the size and weight of the item that you buy. This cost is in addition to the value of the artwork itself. The shipping fee charge covers the time it takes to carefully package your  item in protective wrap and then securely box it for safe transit, plus the cost to ship with insurance and tracking numbers.

I can ship to most countries, although it will take longer to arrive depending on your location.

Overseas shipments (outside of France) may be subject to import duties/customs fees and taxes according to the laws of the destination country. These fees vary depending on your order value, country limits, and other factors based on the product itself.  I have no control over these charges and accept no responsibility for additional charges.

 

Delivery

Julie Croston will endeavour to dispatch your purchased art within 3-5 working days of receipt of payment unless otherwise stated.

Delivery times are dependent on the destination country of the buyer.

 

Returns

Please choose your artwork carefully as I do not accept returns. All items are final sale.

 

Damage or theft

All work is carefully packed and wrapped. Julie Croston is not liable for any works damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save and take photos of all packing materials and damaged goods before filing a claim.

 

Privacy
I do not disclose any private information communicated to any third parties and I do not store any payment details.

 

Copyright
The copyright in the contents of this website are owned by Julie Croston and permission must be explicitly granted for reproduction or extraction for any purpose. All images in this website are copyright of Julie Croston.

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You may not publish or submit for publication or reproduction any image of an art work to any third party including the internet for any purpose without written permission. Copyright of finished original artwork belongs to the artist Julie Croston. Images of sold paintings may still be used by Julie Croston for any future use including but not limited to advertising, books and other publications, social media and other web based use.

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Disclaimer
Every care is taken to show the work as closely to the original as possible. There may be a slight variation between web browsers and your device’s brightness/colour settings. Any variation between the image represented and the actual artwork is not deemed a fault.

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Julie Croston has tried to ensure that the contents and information in this website are accurate and current but this cannot be guaranteed and any person using information from this site does so at their own risk.

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